Who Needs Physiotherapy?
Any individual who is suffering from musculoskeletal pain is likely to benefit from the assistance of a physiotherapist. Chances are if you are having pain, we can help. We can provide help for everything from sports injuries to headaches.

New Injury:
If you or someone you know has suffered from an injury, it is beneficial to have the injury assessed and treated as soon as possible to ensure a safe and speedy recovery.

Gradual Development of Aches and Pains:
If you or someone you know is experiencing muscle or joint aches or pains (including headaches), it is helpful to have those symptoms assessed by a physiotherapist to determine the nature of the discomfort. Many aches and pains are the victim of imbalances developed over time. If these imbalances are addressed, those aches and pains will likely decrease. If there is something that can be done, there is no point putting up with the pain.

Tingling, Pins and Needles:
Tingling or pins & needles indicate that there is a tissue that is not functioning as well as it should. That structure should be identified & its function improved. This usually indicates that a nerve is being pinched somewhere. Taking the pressure off of that nerve should provide welcome relief. A physiotherapist can also determine if the problem may require further follow up with a specialist such as a neurologist.

Injury Prevention, Improvement in Performance:
Many injuries can be prevented by identifying factors in your body that are putting you at risk for an injury. These factors may include muscle tension or weakness, posture issues, and repetitive movements in your sport or work. Improving these factors may also result in improved performance in your sport or work. If you are thinking of trying a new activity such as running, a visit to the physiotherapist first may give you the advice and exercises necessary to prevent injury in your new activity.

What should I expect my first physiotherapy appointment (initial assessment)?
During the initial assessment, your physiotherapist will review your health history and discuss with you in detail, the information related to your complaint or injury. They will then explain the process of the assessment and obtain your informed consent to assess and treat you.

The goals of the assessment are to:
a) Determine the source of your pain/compliant.
b) Determine the structures that are contributing to that pain complaint.
c) Make a diagnosis which will guide your treatment plan.
d) Discuss with you a reasonable treatment plan based on the findings/goals of the assessment & your goals & expectations.

If you are comfortable with the treatment plan then we will continue with your initial treatment which will be focused on reducing your symptoms and moving you towards recovery. Your treatment will likely include hands on manual therapy, education, some home exercises, electrical modalities such as ultrasound or interferential. You may also be offered acupuncture or other treatment techniques if you and your therapist agree that this will help get you better faster. All techniques will be discussed first and your consent obtained. Only the treatments you are most comfortable with will be administered. You will find our therapists very supportive and responsive to your needs.

What should I bring?
Comfortable Clothing
We encourage you to bring comfortable clothing (tank top and shorts are recommended, we can provide these if needed).
Doctor’s Referral/Diagnostic Reports
If you received a doctor’s referral for physiotherapy, please bring the referral script. It can be helpful to provide your therapist with any diagnostic reports related to your condition or injury (X-ray, MRI, CT scan, etc...) You can also sign a release of information consent form and we can request the reports directly from your doctor if necessary.
Health History & Consent Forms
We ask that you arrive approximately 15 mins. Prior to your first appointment time so that you can complete the necessary forms prior to treatment.
Insurance Forms
Your insurance company may require a special form(s) to be filled out by your physiotherapist. Please inquire with your insurance company/benefits provider whether they require this.

Do I need a doctor referral?
No, you do not need a doctor’s referral to receive physiotherapy. However, some benefits (extended medical insurance) plans require a referral for coverage. Please check with your benefits provider if they require you to obtain one prior to your appointment. Some insurance companies may require special forms to be completed. Please inquire with your benefits provider/insurance company whether they require any special forms.

Do I need to fill out a health history form?
Yes. Prior to receiving your first physiotherapy treatment, you will be required to fill out a health history form and consent form to ensure we can treat you safely and effectively. You will be asked to provide information regarding your previous injuries and medical history, as well as any medications or treatments you are currently receiving, and the details of your current symptoms or complaints. The required forms can be downloaded under the SOURCES OF FUNDING tab if you prefer to fill the forms in at home.
If you cannot download and complete the form, we ask that you arrive 15 minutes prior to your first appointment to fill out the forms in the clinic. Our staff are happy to assist you with this process.

What are the prices for physiotherapy treatment?
Initial Assessment & Treatment $100
Follow-up Treatment $80

Is physiotherapy covered by provincial health care? Am I covered?
Unfortunately in Alberta there is very little coverage available for physiotherapy. You may qualify for Alberta Health Services Funding if you have broken a bone, had a surgery or qualify as low income. Please check the Alberta Health Services link to see if you qualify.

What are all the questions that I need to ask my benefits provider?
1. What is my coverage for physiotherapy?
2. Do you require a doctor’s referral for treatment?
3. Do you require the therapist to fill out any special forms?

Other Questions?
If you have any other questions in regards to the treatments offered at Richmond Physiotherapy, please contact us at 403-242-1111 and we will be happy help you however we can.